mediloop

Before you pay that medical bill, have it checked.

Tell us what kind of bill you received and how much you owe. We check for billing errors, unfair pricing and financial assistance you may qualify for, then either give you an exact action plan or negotiate directly with the provider.

Money back guarantee on negotiation plansHIPAA compliant

Start with the number.

Two questions, no email, no card. The estimate is the median outcome from real negotiated bills.

Case intake

How much could you save?

Free and instant. No card needed. Based on the median outcome from real negotiated bills.

$

Flat fee. Never a percentage of what you save.

How it works

Three steps. That's the whole thing.

The first two steps are the same whichever plan you pick. The difference is the last one: on the $49 plan you make the calls from our script, on the $129 plan we make them for you.

01
Agent Loop fox illustration for step 01: Upload your bill

Upload your bill

Snap a photo or upload a PDF. Itemized bill, EOB, or both. Takes 2 minutes.

~2 min · for you
02
Agent Loop fox illustration for step 02: We investigate the bill

We investigate the bill

We check every line for errors, work out what it should really cost, and find the discounts and assistance you qualify for.

We handle it
03
Agent Loop fox illustration for step 03: A plan, or we negotiate

A plan, or we negotiate

Either the plan lands in your inbox with the scripts and letters written for your bill, or we contact the provider and negotiate it down for you.

Plan in 24 hours · negotiation 2-4 weeks
What it costs

Most people want us to make the calls.

So that is the one we recommend. If you would rather do the talking yourself, the plan underneath it is built for exactly that.

Personalized Action Plan

A specialist reviews one bill and shows you exactly what to do next.

$49one-time
  • Your bill and EOB reviewed line by line
  • Potential errors and overcharges flagged
  • Pricing, discount and assistance routes assessed
  • Your next steps, in the order to take them
  • Call scripts and letters tailored to your case
  • Ready within 24 hours of complete submission

Pay Per Bill

A specialist reviews and negotiates one bill for you.

$129one-time
  • Full review of your bill and EOB
  • We contact and negotiate with the provider
  • We pursue billing errors, discounts and assistance
  • Follow progress and message your specialist
  • Full refund if we don't reduce what you owe
Before you send a bill

The parts worth knowing first.

Who does the work

When we negotiate, one person takes your case and works it. You can message them in your account and see where it stands, rather than filling in a form and waiting.

Your records

HIPAA compliant. Documents are encrypted in transit and at rest and go only to your provider's billing office. You sign an authorization before we contact anyone on your behalf. Reviewing and disputing your own bill is your right, protected by the No Surprises Act.

What you pay

A flat fee, per bill or per year, and never a percentage of what you save. The $49 and $129 plans are one-time purchases with nothing recurring behind them.

The guarantee

If we negotiate and do not reduce what you owe, the $129 comes back in full. The Annual Plan is refunded if none of your covered bills are reduced. The $49 written plan is a one-time purchase and sits outside it.

Member outcomes

Real bills. Real savings.

Anonymized for privacy. Numbers verified.

Jenna O., saved $454 with mediloop
Jenna O.
Saved $454
Naomi M., saved $1,219 with mediloop
Naomi M.
Saved $1,219
Rachel J., saved $1,421 with mediloop
Rachel J.
Saved $1,421
Laura R., saved $864 with mediloop
Laura R.
Saved $864
Priya C., saved $4,200 with mediloop
Priya C.
Saved $4,200
Maya T., saved $2,310 with mediloop
Maya T.
Saved $2,310
Elena S., saved $967 with mediloop
Elena S.
Saved $967
Tessa W., saved $6,180 with mediloop
Tessa W.
Saved $6,180
Jenna O., saved $454 with mediloop
Jenna O.
Saved $454
Naomi M., saved $1,219 with mediloop
Naomi M.
Saved $1,219
Rachel J., saved $1,421 with mediloop
Rachel J.
Saved $1,421
Laura R., saved $864 with mediloop
Laura R.
Saved $864
Priya C., saved $4,200 with mediloop
Priya C.
Saved $4,200
Maya T., saved $2,310 with mediloop
Maya T.
Saved $2,310
Elena S., saved $967 with mediloop
Elena S.
Saved $967
Tessa W., saved $6,180 with mediloop
Tessa W.
Saved $6,180

I uploaded my ER bill on a Tuesday. By Friday they'd found two duplicate charges and a billing error I never would have caught.

Sarah M.
Sarah M.
AUSTIN, TX · ER VISIT
-$6,300

I'd been losing sleep over a $4,500 imaging bill for months. mediloop got it down to $1,200. Clearer breakdown than the hospital ever provided.

James K.
James K.
DENVER, CO · MRI
-$3,300

After my surgery the bills kept coming. I was overwhelmed. mediloop reviewed all four, found errors in three, and negotiated the rest.

Maria L.
Maria L.
PHOENIX, AZ · SURGERY
-$8,400
FAQ

Still on the fence? Fair questions.

Hospital and clinic bills, emergency visits, imaging, surgery, labs and ambulance charges, whether or not you have insurance, and bills that have already been passed to a collection agency. US bills only. If a bill involves a court summons, deal with that first: mediloop is not a law firm and does not replace an attorney.
If you are insured, yes, wait for the explanation of benefits. Until the insurer has finished, the amount you actually owe can still change, and negotiating against a number that is about to move wastes the one conversation you get with the billing department. If you are paying without insurance there is nothing to wait for.
That is the difference between the plans. On Pay Per Bill and the Annual Plan we contact the billing department and handle it, and you sign an authorization in your account before we speak to anyone on your behalf. On the $49 Personalized Action Plan you make the calls yourself, using the script and letters we write for your bill.
The itemized bill, and the explanation of benefits if you have insurance. A clear photo is fine. Nothing else to start. If financial assistance turns out to be the right route, we tell you exactly which documents that hospital asks for.
A Personalized Action Plan is in your inbox within 24 hours of your case file being complete. Negotiation usually takes 2-4 weeks, because it moves at the billing department's pace, and you can see where your case is at any point in your account.
It can still be worked on. Debt that has been sold or assigned can be verified, disputed and settled, and the original hospital's financial assistance policy can still apply to it. Tell us any deadline you have been given, in writing or otherwise, when you send the bill in.
Pay Per Bill: if we negotiate and do not reduce what you owe, you get the full $129 back. The Annual Plan is refunded in full if none of your covered bills are reduced. Refunds are issued the same day and your bank usually posts them within 5 to 10 business days. The $49 Personalized Action Plan is a one-time purchase of a written plan and is not covered by the guarantee.

Not sure which of these fits your bill? Answer eight questions and we will tell you which routes are open to you, from financial assistance to a self-pay discount. Check my relief options. Free, no signup, about two minutes.

From our founder

mediloop didn't start as a business. It started with a five-minute ambulance ride.

A few years ago, I was in a serious car accident. I survived. Then the hospital bills began arriving.

Growing up in Europe, medical bills had never been part of my life. In America, recovering from the accident was only the beginning. I had no idea what I was being charged for or who I could turn to for help.

I felt frightened and powerless. So I spent sleepless nights learning how medical billing worked: the codes, the markups, and the language insurers use. What began as fear became an obsession. The more I learned, the more clearly I saw the imbalance at the heart of the system.

Hospitals have billing teams. Insurers have claims teams. Patients are expected to figure everything out alone.

I couldn't stop thinking about everyone else opening a medical bill while sick, injured, or afraid, with no one in their corner.

The patient didn't have a team. So I built one.

Flavia, founder of mediloop

Flavia

Founder, mediloop

Read the full story

Get it covered at work.

When an employer puts mediloop in their benefits, nobody on the payroll pays for it themselves. We have written the email for you, so all you add is the address.

Email my HR team
Agent Loop, the mediloop fox mascot, giving a thumbs up

Stop overpaying for things you didn't get.

Create your account and send us your bill. Your case opens in about five minutes.

Flat fee, never a percentage. If we negotiate and don't reduce your bill, you get the $129 back.

Money back guaranteeHIPAA compliant5-min upload